Full Time Entry Level Producer

Our insurance agency is looking for an enthusiastic, hard-working individual to join our team in Stony Point, NY. If you are a motivated self-starter who is willing to learn, (we will train) then this is the perfect opportunity for you.

Responsibilities:

  • Being a first point of contact for the agency

  • Providing exceptional customer service to internal and external customers

  • Assisting in sales and office organization

  • Handling Inbound and outbound calls

  • Listening and resolving routine issues

  • Responding to basic billing and payment processing inquires and completing required reports and documentations

  • Follow up with customers and carriers for various documents

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

  • Provide, with a positive attitude, a high level of support in maintaining, expanding, and servicing all accounts

  • Issue Certificates, Evidence of Property Insurance, ID Cards, Change Requests, Invoices, etc.

  • Handle telephone requests and written miscellaneous correspondence


Requirements:

  • Possess a genuine willingness to lean, be intuitive and resourceful

  • Knowledge of basic office equipment

  • Must maintain a positive and enthusiastic attitude

  • Be able to provide excellent customer service

  • Computer Proficiency

  • Microsoft Office: Word, Excel, Outlook

  • Proficiency to multi-task, follow-thru and follow-up

  • Exceptional communication skills

  • Bilingual in English and Spanish a plus.

  • Great Customer Service Skills.

  • Problem-Solving Capabilities.

  • Ability to tactfully handle stressful and difficult situations.