Full Time Entry Level Producer

Our insurance agency is looking for an enthusiastic, hard-working individual to join our team in Stony Point, NY. If you are a motivated self-starter who is willing to learn, (we will train) then this is the perfect opportunity for you.


  • Being a first point of contact for the agency

  • Providing exceptional customer service to internal and external customers

  • Assisting in sales and office organization

  • Handling Inbound and outbound calls

  • Listening and resolving routine issues

  • Responding to basic billing and payment processing inquires and completing required reports and documentations

  • Follow up with customers and carriers for various documents

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

  • Provide, with a positive attitude, a high level of support in maintaining, expanding, and servicing all accounts

  • Issue Certificates, Evidence of Property Insurance, ID Cards, Change Requests, Invoices, etc.

  • Handle telephone requests and written miscellaneous correspondence


  • Possess a genuine willingness to lean, be intuitive and resourceful

  • Knowledge of basic office equipment

  • Must maintain a positive and enthusiastic attitude

  • Be able to provide excellent customer service

  • Computer Proficiency

  • Microsoft Office: Word, Excel, Outlook

  • Proficiency to multi-task, follow-thru and follow-up

  • Exceptional communication skills

  • Bilingual in English and Spanish a plus.

  • Great Customer Service Skills.

  • Problem-Solving Capabilities.

  • Ability to tactfully handle stressful and difficult situations.

Our goal is simple:

Protect everything that matters most to you.

At Joyce Insurance we want to do the right thing. We make sure you are getting the most coverage for the best rate. It's more than just saving money; its protecting your lifestyle and helping the community.

Auto - Property - Business - Life - Health
and more!

Opening Hours

Mon - Fri: 9am - 5:30pm

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Contact Us

2 Joyce Plaza
Stony Point, New York 10980

Phone: 845-942-7200 

Fax: 845-429-1591
Email: service@joyceins.com

Copyright © 2015-2019   Joyce Insurance Agency    All Rights Reserved.